Interjet internet FAQs

  • QA : 01
    How can I pause or resume my Interjet internet service?

    You can pause or resume your service anytime by sending a simple WhatsApp message.
    Type "Pause" to temporarily stop your connection
    Type "Resume" to restart it
    This feature is available twice a year, ideal for vacations, exams, or short breaks.

  • QA : 02
    What should I do if I’m shifting to a new location?

    Send “Shift” on WhatsApp with your new address. Our team will schedule a relocation visit and ensure a seamless connection at your new home.

  • QA : 03
    How do I pay my bill or recharge my plan?

    You can easily pay online via our website, Interjet app, or UPI-enabled platforms. We also accept payments through WhatsApp with a quick link shared by our team.

    Making it possible to stream videos, play online games, and download large files quickly and efficiently.

  • QA : 04
    What is the average installation time for a new connection?

    New connections are usually installed within 24 to 48 hours, depending on area availability and access permissions.

  • QA : 05
    Who do I contact for technical support or service issues?

    For any issues, just message us on WhatsApp or call our 24x7 Helpdesk. Our support team is ready to assist you with speed, stability, or device problems.

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